Terms & Conditions
Upon introduction, the ‘new client’ must produce the mates rates voucher to benefit from the 25% reduction. No discount will be given retrospectively if a voucher is produced at a later date. No voucher, no discount. The initial 25% off as a ‘new client’ will be applied to ALL full price services attended on the first visit, excluding offers, promotions, packages, retail or specialist clinics/those services provided by self employed clinicians. The ‘thank you’ voucher for the ‘existing client’ cannot be redeemed on the same day as the ‘introductory’ discount given to the ‘new client’. The ‘thank you’ voucher will allow the ‘existing client’ to enjoy 25% off a single service (on a visit of their choice within the validity period of the voucher), excluding offers, promotions, packages, retail or specialist clinics. If multiple services are taken on the ‘thank you’ visit, the discount will be applied to the most expensive portion, but not to the entire bill. ‘Thank You’ vouchers are ‘limited’ ie Where an ‘introduced client’ simply has a cut service, you will be sent a ‘25% off your next cut service’ voucher for example.